Avoid this company as much as you can!
They gave my mom’s order to a stranger while she was waiting for delivery in our apartment all day long.
I found out that her order was “delivered” only when we got email from Paack.
When I complained they sent me invoice with false information, it had someone’s signature and someone’s DNI number, those are not belong to any of us.
Hard to reach a real person, they have chatbot but it is not helpful.
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Alice, Customer Support
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