1 review US Rated 1 out of 5 stars Updated 7 minutes ago Scam charges via PayPal account and refusal to refund and lies about communicating with me prior to the unathorized charge Subject: Dispute of Unauthorized Transaction by Paddle.com Market Limited On June 18, 2024, I was charged for a one-year subscription by Paddle.com Market Limited. This charge was automatically renewed without my authorization. I checked my emails and have no records of Paddle.com informing me of the pending charges, therefore I was unable to avoid the charge. I originally purchased this subscription in June 18, 2023 for an online business I have since closed in December 2023. Despite disabling recurring payments in my PayPal account multiple times, I was still billed for this subscription. On June 18, 2024, I immediately submitted a refund request to Paddle.com at help at paddle dot com. To date, I have not received any response from them. Simultaneously, I filed a dispute with PayPal on the same day. PayPal provided a timeline for resolution by July 3, 2024, and I diligently checked the status of my dispute every few days. On June 24, 2024, when I reviewed the progress on PayPal, I discovered that I was required to provide a response by June 26, 2024. I did not receive any prior notification from PayPal regarding this additional deadline. When I attempted to respond via PayPal, I was mandated to upload supporting documents, but I was uncertain about what specific documents were required. I uploaded my initial dispute sent on 6/18/24. This ongoing issue with Paddle.com has resulted in numerous bad reviews from customers they have scammed out of money. Regardless of it only being $12, it is the principle of allowing companies to nickel and dime consumers to death. This entire process has caused me undue stress and has consumed countless hours. All other companies have processed refunds promptly when similar issues occurred, but Paddle.com has been unresponsive and uncooperative.