Hello I have had very good and professional communications with Painpod Australia however I’m very frustrated with the product I recently purchased/ received. I purchased a knee sleeve and do not understand why there is only connector on the knee sleeve yet there was a connector cable supplied with 2 connectors. It appears to randomly have a current running through the sleeve. The gel pads give a far stronger and even current. I’m having major surgery on my knee in 2 months. I bought this product to assist my recovery. I use moisturiser to assist the conduction with minimal effect. Please contact me to remedy this situation. Corey