I recently was having issues with locating my FFL on the FFL Locator on your website. I sent in a message requesting assistance and a customer service representative named Laura returned my message. She told me exactly what I needed to do to have my FFL Holder do and my FFL followed her instructions and now I am able to purchase the firearms that I have been wanting to buy, but I could not get it to locate my FFL, but through Laura’s detailed instructions I was able to get my FFL listed into your database and now I can make the purchases I have been wanted to make. Laura is a credit to your organization and a large reason that I will continue coming back to Palmetto State for all of my gun needs.