I placed my order on 25/11/2022 under order number AU03666531 and was done for the same day for same day delivery and paid the extra amount for the guaranteed delivery. Instead of being delivered on the 25/11/22 as your website states and charged for, i received it 3 days later. Your site is making false and misleading comments and also charging for a service that it does not provide. I made a phone call on the next morning to find out where my $700 purchase is and also sent an email and no body decided to even give me the decency of a phone call or email back. I want my delivery fee refunded for your misleading information; I will take this further if not refunded.
I hope no one orders the same day delivery as it is completely misleading and a way to charge you additional fee. Be warned.
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