We purchased a $2500 bracelet 2 days ago in Orlando and needed to return due to size. We purchased in Orlando because Daytona did not have size needed. We were assured we could return the incorrect size at the daytona store for a full refund we have all receipts for both bracelets. The Daytona Pandora store would not return/refund because they claimed it is not a corporate store. Although we checked the website which clearly stated the return policy and direct us to return to the Volusia Mall Daytona store, so you can understand the frustration. Now we have to drive 1.5 hours - a three hr round-trip to return it in Orlando. Never would we assume this would be an issue under any circumstances two days after a purchase with the same company and we confirmed it when we purchased told it would not be a problem as we knew we would be returning one of the sizes we had purchased. We are NEVER shopping at any Pandora again. Corporate should’ve had their franchise store’s back and make it convenient for the customer which it was also a long trip to get to Daytona to make this return to begin with. We have been loyal customers at other Pandoras for years, but won’t be shopping at any again due to this hassle. The Daytona store is in a regular mall and we got same type receipts as store in Orlando stating items can be returned for full refund so we feel scammed. Buyer’s Beware. What should’ve been a very simple return was a nightmare for a good customer with poor service. Never have I had this happen at Macys, Louis Vuitton, Neiman Marcus, Tiffany’s or anywhere else in my 40 years plus of shopping when the return policy was clearly stated on receipt and it was two days later. Now we must be inconvenienced further and travel far to return the incorrect size. Pandora made a very poor business decision and will lose lots of customers due to this incompetence. We will be posting this everywhere possibly to alert the public of these practices plus telling all of our friends who are big shoppers as well. . We have copies of all receipts and proof of everything stated.