I have had the worst experience of customer service I have ever received today at the Pandora Watford store. I went the store with my daughter to purchase a birthday gift. We browsed the store them went to the centre till area where we saw a charm we wanted to have a look at, the lady was helping 2 other customers and had the tray out with the charm we wanted to look at on. I asked if we could have a look whilst the tray was out, to which the assistant replied “ I can only serve one customer at a time”. This is fair enough, but she was very curt and never even looked up at me. We then waited but the I saw another assistant had become free and the desk at the back of the store so we made our way over, I smiled and hadn’t even get a word out of my mouth when she looked at me rudely and said “that lady was here before you” bearing in mind we had now been in the store for about 20 mins and I saw the lady just walk in! I then tried to explain that we had been waiting to be attended to, she basically ignored me and carried on attending to the other customer. My daughter and I then walked back to the centre till, the assistant continued to look up at me as she could see I was not happy and then proceeded to shout across the store, there is a sign over there hat tells you where to cue!! She was so rude and I was so angry that I then left the store without making the purchase I wanted to. Both assistants were very rude, lacked any kind of customer service training and quite frankly are not fit to serve customers. Pandora, absolutely disgusting, you have just lost yourself a very good customer who buys regularly for birthdays, Christmas and throughout the year. You seriously need to contact you Watford branch and deal with your RUDE staff. Will be making a formal complaint.