I went to the Pandora store in Sherway Mall, Etobicoke. I only wanted to buy one charm that I liked, but a black employee wanted me to buy 2 more charms to attach to my pracellet string. She thought that if I didn't buy these two more charms, my bracelet strap would be at risk of breaking. I did not agree and she expressed her unpleasant attitude towards me. When I asked her to help me put on the bracelet, she held it but didn't put it on for me but threw it back to me, making me very surprised. I've bought at other Pandora stores and the staff is quite friendly, not like this lady. What a bad buying experience for me.