I purchased a Spider-Man charm before the summer , the brazalete is only used weekends.
Two weeks ago, begining of December. The hanging Spider-Man breaks off from the little ring.
I am told by the member of staff that sold it to me and by the member of staff on duty last week that it will be exchanged, to keep an eye when there will be back in stock. I did not keep the receipt. And I told them that. They both said it was ok.
I went in today as I saw they had it in stock to be told they would not replace it without a receipt.
Not impressed at all.!!!!
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