Rubbish service. James Greenbury the CEO does not care about customers. I have used Parcels2Go on odd occasions and they were fine. But when things go wrong that is the time to see how companies cope. I sent an iphone through this company. When it arrived the iphone itself was missing, only the packaging remained, with the sellotape neatly sliced with a knife- obviously stolen at some point in its journey. I tried to get hold of the Customer service department to find out what was happened. This proved incredibly difficult. It is not possible to speak to a person in Parcel2Go. The only action possible is to go through the CHAT. I had three chats and asked for someone to phone me back. I was told someone will call you within 2 hours. They didn't. I was then told they would phone me before 4pm. They didn't. I was then told they would phone the next day. And guess what? Yes you are correct. They didn't. That is not the fault of the call centre girl It is directly down to the CEO James Greenbury who obviously does not care about customers. He is the reason that Customer Care is non-existent in his company. Never use this company in future.