Do not touch this company !! Printed my address label for a parcel to Ireland . I have used the same address many times before with zero issues . When I kept checking the parcel was in transit. Then it said it had been delivered . When I spoke to the recipient it had not. Another week and they said ‘sorry we have no idea where your parcel is’ !! Then I was told yay we have found it and it’s been delivered. Still never arrived . When I got I touch I was told it was being returned to me and could take 6-9 weeks. No reason why! After time it arrived back with me flattened but items not damaged . Then I tried to get a refund and was told it did not have a postcode or correct district. Totally wrong . I have spent hours fighting with zero luck. You can’t ring them either . Do not use them at all . Terrible company and service