I have used the company a few times, 3 times they have lost my parcel, the last one, last week is the final straw...never again. They are hard to contact, can't speak only chat. took an hour and 3 different people, I was begging them to look for my parcel. Ending in a big fat no!! Not interested and couldn't give a damm. Said they would pay 70£ comp, even though I insured for 80£ and had receipts. After I investigated with the company I was sending too, looking through their camera to see the courier never dropped my parcel off. The courier sends a message with copy of HIS signature. The company are very unhelpful. Bunch of thieves...avoid avoid avoid !