I recently sent a parcel to Spain with Parcel2Go. I can not dispute their prices and the parcel was collected on time. I paid extra for insurance and guarenteed delivery. I kept track of the parcel and things went wrong pretty quickly. First they lost the parcel, then it was damaged, then it was found. We had address issues then the parcel was lost again and then we were informed that it was utterly destroyed with no chance of anything in the parcel that survived! I have been in several 'chats' with these people and now after being informed that there was nothing left of the parcel to deliver I have requested a refund, although I have to wait for a full investigation. Whether I am successful who knows!