There's vey little to add to the terrible reviews this company receives, but boy do I wish I had read them before dealing with P2G. Quite simply the most dishonest company I have ever come across and the worst customer service you could ever imagine. My experience with sending a small parcel to Germany using P2G and DPD is far to long and convoluted to document, but just to say my parcel was never delivered, supposedly returned to me ( still waiting) Lie after Lie from P2G, zero help from DPD!! and now applying to small claims court. Please! Please!! don't waste your time and money with P2G, spend a bit extra with a reputable courier company and don't use a third party broker like P2G Should have listened to my dear old Gran when she told me "Cheap costs dear"