P2G85540127... I booked a collection by Parcelforce 48 through P2G, it was for a model rc tank and it was valued at £300i was advised by P2G to take out the extra insurance that would cover the model for accidental damage and total loss, I paid an extra £14 for this insurance, the model was uplifted on the 8th Feb and delivered on the 9th, but it was severely damaged and there was evidence that the box had been dropped, I submitted a claim, and today I received an email from P2G telling me that they were refunding the shipping cost, of £13 but my claim for the damage was rejected because, they said the model was on their restricted list, I emailed them and spoke with an agent, who informed me the they do not cover models, or kits, when i explained this wasn't a kit it was a toy as it had a function, i.e it was rc, the agent stood firm with his original argument, suffice to say, i will never use this company again, they are scammers and ebay sellers and buyers should beware, their insurance is not worth the paper its printed on
3 years ago
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