Recipient claims that an empty box was delivered. The contents went missing after the parcel was left at Roker 2000 News. Still waiting for a reasonable investigation by Parcel2Go / Hermes. I asked for a photo of the parcel on the doorstep and the weight of the parcel when received at the original Hermes depot. The recipient said that clear tape had been used to reseal one end of the box after the 200gbp tablet had been removed. Without the weight confirmation and photo I cannot see when the contents was stolen. Parcel2Go have indicated the parcel has been found even though it was an empty box that was delivered. This has been a very costly lesson. I would advise using The Post Office. You get a detailed receipt with contents, weight and value. It can be tracked and you have full recourse if needded.