I had a very bad experience using parcel2Go. I booked my parcel that is my suit for return worth of £103.99, i was in a rush so I didn’t take extra protection for my parcel because normally we don’t take extra protection for reliable companies. That was my first experience for this service so they lost my parcel & when I contacted them, they replied with answer you didn’t take extra protection so we cant refund you. My question was that with them if no one do extra protection its mean you have a right to lost the parcel. Out of 100 people i think hardly 10 people do extra protection so its mean the rest of 90 people parcel are on risk & they can do any thing.My second question was with them i booked my parcel in the month of December & I contacted them in the month of May so parcel2Go didn’t feel any need to contact with me that your parcel has lost. So this company is not reliable. Even i was giving them all proof that my parcel was suit instead of satisfying their customer they stop answering me & didn’t contact me again. I suggest everyone dont take their service if you don’t take extra protection for expensive or cheaper things they will not refund you & even not contact you. Your parcel will not in safe hand.i will go every forum for my right because they didn’t need to inform me about my parcel has lost.