It is amazing how such an established company can treat their customers with such disdain. They've lost two packages for me in the last three months and though the second one containing books was insured, they have refused to settle the £20 claim. Now they are asking me to prove non-delivery. Imagine that! It is clear from the tracking in their system that the parcel was never delivered.
They investigated and confirmed it was lost. Now instead of paying the measly claim they are asking me to prove value an prove non-delivery.
3 years ago
Parcel2Go has a
1.5
average rating
from
2,195
reviews
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