Rejected claim not delivered!
I posted a parcel from the UK to Germany via a DPD express 1 to 3 day service.
2 weeks later the item has still not been delivered and I started a claim via Parcels2Go because it had not been delivered between the 1 to 3 days, which cost me almost £50.
THEY REJECTED MY CLAIM
I kept in contact with the person who the parcel was for and they confirmed that no parcel had been delivered and no attempt was made.
2 weeks on and im being told that customs in Germany is holding the parcel to ransom even though it was sent as a gift with a value of less the £30.
Despite all this, because the parcel was NOT delivered within 1 to 3 days I should get a refund for the postage, but of cause im getting ripped off by Parcels2go and DPD
Never using them again
3 years ago
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