PLACED 2 DELIVERIES ON 02.11.21 WITH PARCEL2GO AND THE 2 PARCELS WERE NOT DELIVERED BY 11.11.21 ALTHOUGH SHOWED IN TRACKING THAT 1 WAS IN TRANSIT FOR DELIVERY & 1 WAS STILL AT DEPOT. TODAY 24 DAYS AFTER ORDERS PLACED & 15 DAYS AFTER CASE OPENED & BEING TOLD TO WAIT LONGER..WAIT LONGER I WAS TOLD THE PARCELS ARE LOST, GONE, NOT BEING DELIVERED & TOUGH LUCK BECAUSE I NEVER PAID FOR INSURANCE FROM THEM. WE PAY FOR A PARCEL TO BE DELIVERED WHY SHOULD WE PAY EXTRA TO GUARANTEE THE PARCEL WE'VE ALREADY PAID FOR TO BE DELIVERED GETS DELIVERED. ITS A DISGRACE. TRUST ME PARCEL2GO WILL LOSE YOUR PARCEL, THEY WILL BE IN NO HURRY TO FIND YOUR PARCEL & THEN THEY WILL TELL YOU TOUGH LUCK, YOUR PARCEL IS GONE. WHO'S FAULT IS THAT. CERTAINLY NOT THE CUSTOMER WHO'S PAID FOR A SIMPLE DELIVERY SERVICE. PLEASE PLEASE PLEASE SAVE YOUR MONEY & BELONGINGS. SEND YOUR XMAS PARCELS WITH A RELIABLE, REPUTABLE COMPANY. DEFINITELY AVOID AVOID AVOID PARCEL2GO.