First they give you a list of places where you can go to leave your parcel than after they will come and pick up. After paying for a taxi and carry 3 big parcels, the shop told me that they did not pick up the parcels. I checked all the other places of the list and they said the same. Unbelievable! After an hour of trying to find how to sort this out and called Parcel2Go, the lady from the shop pity me and did an exception and take my parcels (Thank God!) I informed Parcel2Go about this so this will not happened again to other people. Did they change the list? No, this places are still there... After this (which was bad enough), technically Parcel2Go was suppose to collect it and deliver it right? Well they didn't. They left it half way and other company had to take the parcels and bring them to the house. And this, of course, cost me another £90 on top of what I already paid. Finally it arrived 1 month late from the original date that they gave me. At the end is better to pay normal post or other companies that will not steal your money. You will pay the same... Just a scam! Never again!