Absolute SHAMBLES of a company. I currently have 50+ parcels awaiting collection for FOUR days at my drop off point. Hermes driver has refused to take these every single day on the basis that he can’t be bothered and ‘doesn’t have room’ but has collected other parcels that are at my drop off point and do not belong to me. Contacted P2G several times about this and advised that I would get a call today but no surprise I haven’t. The communication with P2G is absolutely disgusting!! Can’t get through to anyone half decent who is actually willing to help me with my £350 worth of orders that are just sat at my drop off point even though they should have all been delivered. Understand that they don’t collect the parcels but any customer service is just none existent. Absolutely DISGUSTING completely avoid and go to the courier direct as P2G are impossible to contact! And if you are lucky to speak to someone, they show no sympathy at all and basically just pass the book to the courier team even though the service is purchased via them. AVOID, AVOID,AVOID. I know I will be going forward. I have used these for around 2 years now with nothing but constant problems.