I have just paid Parcel2Go using EVRI as a courier. I was sending a MacBook charger. I was tracking my parcel and there was a msg saying it was damaged.Customer service said the parcel was empty in EVRI's depo.. but it wasn't stolen. A ghost probably went to the depo and took it. No one takes responsibility and they say it would take up to 30 days to have a £20 refund. Its a joke. The courier you hire steals from you!! Plus Lauren fro Parcel2Go said I should by a cheap charger .. it was my problem if I actually want a replacement equal to what I had .. a MAC .. They are right to steal it, I am the wrong one. Oh yeah.. now they say the parcel is "damaged" .. so it something that might happened.. when in fact I have it recorded it is empty. If its damaged only, why they are refusing to send it to me regardless?