Whilst it is understood and accepted when a parcel is uninsured there is no compensation for the contents within the parcel itself, to still hold payment for a delivery service not fulfilled, I suggest is not legal. In this instance Yodel lost the parcel therefore did not fulfil their contract for which payment was made. Parcel2Go should not pass the buck, you took the payment and your contractor did not fulfil its obligation. As usual no way to speak to or email a human so have to resort to negative feedback in the hope of getting some dialogue....... 22828/P2G108562118