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Kathryn Gilson
WORST COMPANY EVER! NEVER have they picked up on time (it once took them a month.. or dropped off successfully. Over the years they have caused me hundreds of pounds in lost packages and/or embarrassment with suppliers. My latest experience was so bad that the supplier was equally baffled. (I made a point of paying for cover and glad I did...kind of) Firstly, they supplied the wrong labels (the gave me print off ones instead of a scan for the shop to print off) When they were picked up (both packages were the size of a semi detached house so hard to misplace or get confused over), they delivered 1 but not the other (they were both going to the same place and identical). Both showed as delivered but they delivered 1 to their own P2G warehouse (why will never be understood or established) It took days and hours and hours to contact them to get answers (none of which they had). So, having spoken to Yodel I gave them the address where the missing package was (as i said their own warehouse). Why they didn't know this, I have no clue. They kept me on to them for over an hour saying they were trying to sort it out and then said....."its the end of my shift now so i cancelled it all and you will have to claim it back as I see you bought cover!"... "I don't want to claim it back I just want you to collect the parcel from where you stupidly sent it and get it to its destination please!" "Sorry...too late.. its with claims now!" Did the stress stop there? Ofcourse not! I challenge ANYONE to claim back the value of their parcel without jumping off a cliff before you get it! Absolute wxxkers! They don't care! They are as organised as a drunk pensioner with dementia. DO NOT send ANYTHING of significant value with them. If you do... pay for cover....but even then...at your own financial risk and your own mental health because they will make you waste dats and days and hours and hours jumping through hoops for them to even look at it.
10 months ago
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Parcel2Go has a 1.5 average rating from 2,194 reviews

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