Be careful using Parcel to Go. It's fairly cheap and straight forward making a booking with them but, when things go south...it's a nightmare and they will close any case against you with no reasoning. I had a case where tracking showed it was at a depot for over two weeks (clearly lost in transit). Buyer filed for no item received, i opened a case with P2G, provided all the evidence and documents showing it has not been delivered with over two weeks over due from delivery date. Parcel to Go claimed it had been 'delivered and parcels rarely go missing' despite tracking CLEARLY showing it had been in transit for over two weeks with NO UPDATE. Lost my parcel and needed to refund buyer, what a joke.