A Masterclass in Miscommunication and Mismanagement Ever wondered what it's like to communicate with a black hole? Try Parcel2Go. Their customer service seems to be in a different universe altogether. Let me paint a picture for you: I sent a parcel with three copies of the invoice (yes, three, because apparently, one is never enough). The parcel was returned to me a month ago. Since then, I’ve been caught in an email ping-pong match with their support team, who clearly have no idea what's going on. Their latest gem? An email stating they’ll request an update on my parcel's status. Seriously? The parcel is sitting right here next to me! It's been back for over a month. Maybe they're hoping it will magically teleport back to their depot? Their responses are so disconnected from reality, I'm starting to think they might be using an automated system powered by a random response generator. Show them the tracking info, show them the returned parcel, and you still get emails asking for updates. It's like a surreal comedy show, but without the laughs. If you enjoy frustration, go ahead and use Parcel2Go. Otherwise, save yourself the headache and look elsewhere. Trust me, you’ll thank me later.