Beware! I used Parcel2Go to ship two parcels internationally, and they failed to deliver them, sending them back to an address I no longer live at—without my consent! Repeated attempts to resolve the issue were ignored, with customer service agents even ending chats abruptly. My items, valued at £2000, ended up with a stranger. No compensation, no refund, and now they won’t even respond to my complaint. This is unacceptable. Unless they resolve this immediately, I’ll be taking legal action and reporting them to Trading Standards. Save yourself the stress and avoid Parcel2Go.