My experience with P2Go/Parcelforce. I sent a guitar, in a Gibson cardboard box, measuring 117cm x 44cm x 19cm and weighing 9.63 Kg using P2Go/Parcelforce. The parcel was collected on time and promptly delivered (as usual). They have now come back saying that the parcel was actually 199cm x 111 x 25cm (the size of a normal house front door almost a foot thick?!) and I owe them £64. The thing is, you cant even enter these measurements on the P2Go site, it says they're too big. I replied nicely to their first email, told them it was a mistake, and to please fix it, only for them to come back with a request for photographic evidence of the parcel size (Not sure that their T&C's require this?) and insisting I pay. I've told them they wont get a penny and if they keep on trying to extort money from me on false pretenses I'll take them to court and go to the national press. As usual its impossible to contact anyone at P2GO by phone, I usually find that leaving a bad review here will get a response.