Avoid Parcel2go at all costs! I trusted them to deliver a component for machining, that is extremely critical to my student project. By trusting them I made the biggest mistake in my life. The item meant to be delivered on the 4th of November and still has not been delivered. The status says “Misrouted to Incorrect Depot”. I tried to talk to customer service on many occasions but they are totally useless – each time I get in touch I been asked to give them 48rhs to locate the item. Had to open a lost claim which is not very helpful at all! The box size was at least 30cm x 30cm x 30cm so I have no idea how they could lose it. I would not be surprised if the driver kept it for himself, knowing the value of the item! I tried to contact them using online chat dozens of times but it felt that staff could not care less. On some occasions I was completely ignored! It feels like they made no effort to locate the item... They are scammers!!! Avoid them at all cost!