DO NOT USE PARCEL2GO or DPD - they don't work weekends, do t include the day of collection in their 1-3 days and don't state the 1-3 days is 'working days' They refuse to admit they are wrong, refuse to admit loss of parcel and won't refund or compensate for late or lost items and don't compensate for losses relating to their incompetence. Also for Europe, based on their criteria there appears to be no feasible way they can deliver on time unless you book a collection for Monday's........They also don't appear to know or abide by consumer rights laws. I would strongly suggest any problems be reported directly to citizens advice for trading standards to I investigate as these companies appear to have been treating their customers apallingly for years.. Sent from my iPhone