Paid for a 24 hr delivery with InPost from one of their drop off points in the UK and to an address in the Uk. Four days later the parcel tracking stated " awaiting collection by courier" so it was still in their collection box. After using 'chat' no reasons were given, no solution, no refund just platitudes and a waste of my time. Eventually spoke to a human he promised delivery in another 24hrs. Then got an email its still in the drop off box anotherit will be delivered in another 48 hrs !!! Now I have been promised a refund ,but I don't believe any of their promises and will certainly never use their services again. Parcel has still not been delivered, now it will cost me a refund plus return delivery costs.