Paid for ParcelForce next day 12pm delivery and it did not happen. ParcelForce were willing to refund me but ParcelForce would not. They just state that no delivery is guaranteed!!!! Well not according to ParcelForce's website which is why they want to refund my postage in full. Parcel2Go clearly want extra money each time for optional extras despite that service not being within their control. No doubt they are going to claim for my postage failure with ParcelForce and keep this for themselves! Scam company. ParcelForce want to refund me but Parcel2Go state otherwise! Avoid and use an alternative company.