Terrible terrible company. AVOID AT ALL COST. I recently sold a Rolex on eBay for £5000 so paid 270 to track and insure my watch with this company. I shipped my watch and done everything I could perfectly and within days was lost. I contacted parcel2go to ask where my item was and was lied to daily, Knowbody knew where it was. I now had a £5000 Ebay bill plus no watches plus £270 postage so was extremely worried I am not rich by any means it took my years to buy this. And wasn’t helped in the slightest. I rang and rang and rang for 30 days until somebody much of got annoyed so then my watch was conveniently sent back to me. It never left the uk apparently but was still billed 270 for this. After another few weeks was finally offer £13 refund for the innocence.. yes 13 pounds. I have at least my watch back but only because I refuse to give up. I have lost 257 pounds postage , eBay fees and PayPal fees plus I now have to give back the £5000 to the seller. An absolute nightmare month all because of this company. DO NOT USE