Used Parcel2go to ship a box to USA via UPS with extra insurance. UPS lost the customs notes so held the box. They also failed to meet their own deadline for delivery so I asked for the box to be returned to me. Parcel2go were approached for a full refund but refused to repay the insurance stating "As the parcel has been sent the cover has been used which would void this amount for the refund. We would only be able to offer a refund for the carriage costs minus the cover."
6 years ago
Parcel2Go has a
1.5
average rating
from
2,204
reviews
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