This is the worst company I have ever had the misfortune of dealing with. I would like to give ZERO stars but it won't allow me. I arranged a pallet collection, they arrived on the wrong day, I cancelled as I did not want another repeat perfomance. They tried to charge me for a missed collection which was their fault. I provided CCTV footage and after lots and lots of live chat sessions and emails back and forth, I eventually received a partial Refund, then more emails, then another partial refund, then more emails then another partial and final refund. No Telephone number to Call just email or Live Chat. Rude, Uninterested Staff that insulate themselves from the problems they create. They make it easy to relieve you if your hard earned cash but very difficult to get a Refund. Do not touch this company with the Shitty end of a very long Bargepole, if you have any intelligence please save yourself some major Hassle & Stress, Avoid this company and use a more reputable one