lost 2 parcels on the same ticket. cant find on their website where to get refunded. one was insured for £160 but they want proof of value, non delivery and ticket no. They had all of these when they took the business, so why put the onus on me to supply (again) ? They are only as good as their drivers. I had one parcel for me delivered to my house no. but on another street. The house was empty and up for sale . It was only when the owner returned to check his post that he found the parcel on his doorstep. All I could get out of P2G was the driver has delivered it. Yes - but to the wrong address. I wont use myherpes via p2p they are appalling.