The worst company I've ever delt with very hard to contact live chat only NO phone number a parcel I sent to Spain did not arrive on time 3rd September when I contacted them I was told the parcel had the wrong address and could not be changed and would be sent back to the UK on the 10th I contacted them again and was like it was on the way back to the UK funny that as it was delivered on the 6th September which seem to throw them on the 17th tracking says it was now signed for I paid for late delivery insurance I tried to claim no chance it had the wrong address and was on its way back to me Do NOT USE parcel 2 Go verging on theft and fraud most certainly liar's was promised a email after every contact never received one more than 4 Hours on chat and each time all you get is is there anything else I can help you with I've kept all chats as proof even the one which says sorry for the late delivery but refuse a claim saying it's on its way back to me. ITS NOT. Do not Use