Worst experience I could have possibly imagined. DO NOT USE I sent 4 parcels containing TV screens to Italy via DPD and booked through Parcel2 go My [parcels were not collected and I wasn't notified, when I then contacted Parcel2go they told me to speak to DPD and refused to do anything about this. After getting my parcels collected 5 days later than they should have been I asked for an express to be applied for the trouble it caused me and this was refused by Parcel2go along with no compensation in regards to the original problem. To top it all off my parcel arrived in Italy with a smashed TV, which I thought would be covered by the expensive contents insurance that I had added to my delivery but oh no! According to parcel2go TV screens are on a no compensation list apparently so they let me insure my packages for over £100 even though they wouldn't cover the contents which I had clearly listed they were. They also will not now refund me the insurance that they shouldn't have charged me for in the first place knowing they can't insure my items. Absolutely fuming with the level of service and the fact you can't even phone them and all this correspondence is via resolver makes it even worse. Complete joke of a cow boy company their MD should be ashamed.