Booked and paid for a parcel to be sent but they simply did not collect. After a few days I used a proper courier. I read the reviews after I paid, which I should not have done, so my own fail really. I should have known better than to use a company that hides its phone numbers and has no customer service contacts on their web site. I have tried to get a refund, but no luck there either. If they scam just a few people, and it looks like its a lot, they will be making fortunes. Someone needs to put a stop to these people/ My advice, steer clear and use a reputable company.