They have damaged my parcel.It was 4 brand new macbook pros.All the boxes r damaged and one macbook doesnt charge or turn on.The parcel is insured up to £1500 damage.They have closed the claim coz I have did not provided enough information about the value of the items when I did.I contacted them few days before the claim has been closed as I had a notice that its nearly time to close the claim if I dont provide more info.I have live chatted someone and been told that it will have no time limit and they will let the claim section know that I only have the cash receipts uploaded.They did not contact me after just closed the claim and even when I contacted them by live chat again they did not even answer me after I gave my id and what my problem is.I have these live chat scripts saved btw.Ridiculous that they dont want to responsible for what theyve done.