I had been a long term and faithful customer for a long time until recent. After being unreasonably declined on a recent insurance claim I can only but state that their premiums are simply worthless. They refuse to accept fact. In this case they successfully destroyed an expensive piece of HiFi which was adequately packaged in a strong plastic box capable of taking my 16st weight. The damage was caused by inadequate handling not inadequate packaging. I accept the risk involved in sending packages with a courier and hence I have always taken the appropriate care to survive the worse under normal acceptable handling. I have always ensured the package is sufficiently covered by insurance as a just-in-case. This was proven to be a waste of my money. I am now considerably out of pocket due to lousy handling of my package and not through fault of my own. As such I feel extremely let down by P2G and I will not be using them again. I would recommend anyone else think carefully before using their services and most definitely before considering their insurance premiums. Their after sale service is very poor and they are an almost impossible company to contact and actually have any worthwhile correspondence. As such I CANNOT RECOMMEND their services in any way. I have only given one star as I am not sure you can enter a zero star rating and I will give it to them, they are cheap. But as they say, buy cheap, pay twice and on this occasion I most definitely did