Utterly terrible company. Parcel was not collected as arranged, with no reason given, resulting in an issue as the item had to be delivered on time. Online chat had no means of contacting the courier, so was of no use. No option to drop the item at a local store (no reason for this given by the online advisor). Advisor then refused to pass details to make a complaint, stating that they could only pass on detail to the courier themselves. When I asked for a refund, it was a battle to get it processed. Genuinely an awful experience. Could not recommend less.
5 years ago
Parcel2Go has a
1.5
average rating
from
2,184
reviews
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