After booking with parcel2go I was happy about the relatively low price. However, a month later I received another invoice for 100GPB due to customs. This is outrageous!
One must admit that customs charges are mentioned in the Terms & Conditions:
"7.3 We shall not be responsible for any local customs charges, import taxes or duties or any similar charge(s) incurred through our carriage and/or delivery of any Consignment and you must satisfy yourself as to whether any of these charges will become due, and if so in what amounts, before completing an order with us. If any such charges become due as a result of our carriage and/or delivery of a Consignment on your behalf and are charged to us by any competent authority you agree to reimburse us fully in respect of the same within 7 days of our demand."
However, I was never warned or prepared for these.
6 years ago
Parcel2Go has a
1.5
average rating
from
2,207
reviews
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