Dont ever use their 5 days international service. It actually takes more than 3 weeks. I sent a couple of parcels using this service on the 22.11.18 and none of them are still delivered and thay cant be even tracked. Their useless customer services keep saying the samething again and again. Their website is saying delivered which is a big lie. Con company. One of the very expensive parcels sent cant be found as well. Cons cons and cons. Please dont use them for this service. Pay a bit extra and send with a relaible courier. I learnt my lesson the hard way. I dont even know if any of my parcels will be ever delivered as I sent a lot if them but none of international parcels are delivered yet.