Worst company I have ever dealt with, failed to collect when they said, which is understandable, wasn't made aware we had to Rebook paid for guaranteed delivery this was confirmed in writing that it would still make it by the day I selected this was then delivered 5 days later, I was then informed they moved my guaranteed delivery date without being informed, am unable to get a refund even though I paid extra and still didn't get there, all I get is sorry and avoiding any question, when I said about nothing in the t&c's they couldn't answer, absolutely shocked by level of service. Will never use again, total shambles.