Wish I had read reviews before using p2go, ruined Christmas by their terrible service, I booked a delivery on the 17th Dec, paid extra for guaranteed delivery, had to rebook for collection on the 18th with delivery on the 20th so still ok for time. Checked tracking and noticed calling card let at unsecured/communal area.....it was a house not a flat for one and second checked with recipient and no card left. Contacted through live chat and told I have to wait until delivery to claim for late delivery......really. Tracking showed delivered 24th Dec and guess what, checked with recipient and no delivery even though they waited in for it. Do not use this shambles of a delivery company, even if they pay the insurance that I paid extra for they totally ruined Christmas and that cannot be compensated. If possible I wouldn't even give 1 star as they don't even deserve 0,