Parcel2go is a xcon. And reading the various reviews I see a pattern. They put the burden on you when they lose your parcel. XCan you describe how the parcel was packaged. Am... How do I do that. What are you asking me to say. I was a white package with my name on it and your tracking number. They come back and say they cannot locate it and because I did not tick some special box, I cannot get a claim. But I did tick the box that said if not delivered by a certain date I will be refunded. I paid for this but that does not count because I did not tick the little boxc at xchexckout to insure it against lost-- WOW. And also bexcause I xcould not desxcribe the pavkage in details they xcould not loxcate it. In 2019 these guys are nothing but sxcam artist.