I booked am express delivery to Germany with guarantee delivery yesterday(DPD was the courier). Waited for the whole day and the collection driver didn't come. There is no customer phone number for Parcel2go, had to chat online with a customer representative. He rescheduled a collection for today. Instead of waiting and wasting another day, I phoned DPD to check that a collection has been booked. DPD told me that nothing has been booked for me/my address yesterday nor today! I would have wasted another day if I didn't make the call. Went online and asked Parcel2go. She asked me about the content of the parcel again and said that they have to cancel my booking now, because I declared a liquid disinfectant in it. Found an excuse to cover up their disgrace! Will never use again and tell everyone to steer away