AWFUL - don't touch this company!!!! They can't give you a time to collect, anytime only between 8m - 8pm. I was at home all day and they didn't come. I received an email to say the driver attempted to collect the parcel and I could rebook another delivery collection. I know damn well he didn't call as I was at home all day and I did check the CCTV and surprise surprise no driver called! They are liars!!! I am glad they didn't collect the parcel now reading the reviews because the chances are it would never have arrived at the destination anyway. Pay the extra and go with a decent and honest company. DON'T USE THEM!!!!